ENTERPRISE IT
UNIQUE VALUE PROPOSITION
A reliable IT infrastructure is crucial for success in today’s competitive business landscape. VIZTRANIX support offers professional IT services to help your organisation stay ahead of the curve and ensure your technology supports your business goals.
Expertise Support
24/7 enterprise IT support by skilled IT professionals, ensuring swift resolution of technical issues to keep your business running smoothly.
Proactive Maintenance
Our team conducts regular Scheduled Preventative Maintenance and updates to ensure it functions optimally & efficiently, minimizing downtime and maximizing your company's productivity.
Strategic IT Planning
We guide aligning technology solutions with business goals and optimizing IT investments for long-term growth.
SERVICE AREA DETAILS
Any of the below services can be combined, and this is a fully managed 24 x 7 service that includes remote monitoring, preventative maintenance, monthly reviews, and other services that reduce the negative business impact of technology failures. By minimising the occurrences and duration of failures, our customers will benefit from a reliable and stable IT infrastructure that your business depends on.
Complete management and maintenance of VMware ESXi, vCenter servers or Microsoft Hyper-V Servers.
○ Installation and Configuration
○ Cluster and High Availability Configuration
○ Monitoring and Maintenance
○ Resource Management
○ Security Hardening and Compliance
○ Patch Management
○ Capacity Planning and Performance Optimization
○ Troubleshooting and Issue Resolution
○ Backup and Recovery
○ Disaster Recovery Planning
○ License Management
○ Migration and Upgrades
○ OEM Coordination
○ Proactive or On-Demand Server restarts
○ Physical to Virtual Conversion
○ Vendor Management
Our proactive server support maximizes uptime on the server infrastructure that your business depends on.
○ Installation and Configuration
○ Microsoft Service Pack and Patch Management
○ Active Directory Management
○ User Access and Authentication
○ Security and Firewall Configuration
○ Server hardening
○ Server Monitoring, capacity planning and Performance Optimization
○ Troubleshooting and Issue Resolution
○ Disaster Recovery Planning
○ Proactive or On-Demand Server restarts
○ Software Audits
○ Multi-Vendor Antivirus Server management
The scope may vary based on the organization's storage infrastructure, technology stack, and business requirements.
○ Storage Architecture Design (SAN/NAS/DAS)
○ Storage Provisioning & Reporting
○ Capacity Planning and Storage Performance Optimization
○ Data Replication
○ Storage hardening
○ Firmware Upgrades
○ Disaster Recovery Planning
○ Troubleshooting and Issue Resolution
○ Vendor Management
Security Management that uses appropriately designed and implemented security solutions to keep your business protected.
○ Firewall Configuration and Deployment
○ Access Control and VPN Management (Client and Site-to-Site)
○ Patch Management and Firmware Updates
○ Security Policy Review and Optimization
○ Hardening
○ Incident Response and Troubleshooting
○ High Availability and Load Balancing
○ Vendor Coordination
○ Monthly Config Backup
○ Quarterly / Half yearly policy audit and compliance check
A regularly maintained network means fewer failures, yielding higher productivity. At the same time, your exposure to security risk is dramatically lessened, and frustration from unstable IT resources almost vanishes.
○ Network Architecture and Design
○ Network Device Configuration (Routers, Switches, Access Points)
○ Structured cabling - LAN Installation and Existing Upgrade
○ Network Cabinet and Racks Installations
○ Network Monitoring and Performance Management
○ Access Controls
○ Network Troubleshooting
○ Wireless Network Management
○ Vendor Coordination
○ Monthly Config Backup
○ Quarterly / Half yearly policy audit and compliance check
OUR PARTNERS
